If a specific page on a website does not load for some reason or if a link is broken, the site visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the site, which can make the visitor leave your site. A possible solution in such a case is a feature made available from some website hosting providers - the ability to set your own custom-made error pages that will have exactly the same design as your Internet site and which could contain any images or text that you would like dependent upon the particular error. There are four common errors that can occur and they involve the following so-called HTTP status codes - 400, when your Internet browser sends a bad request to the hosting server and it cannot be processed; 401, if you're supposed to log in to see a page, but you haven't done so yet; 403, if you do not have an authorization to see a specific page; and 404, in case a link that you've clicked leads to a file which doesn't exist. In each of these cases, website visitors shall be able to see your customized content as opposed to a generic error page.

Custom Error Pages in Shared Hosting

The personalized error pages feature is offered with every single shared hosting package that we offer and you will be able to swap all generic pages with your own with no more than several mouse clicks in your Hepsia hosting CP. You'll have to develop the actual files and to upload them to your account, and then to set them for a specific domain or subdomain from the Hosted Domains section of the Hepsia Control Panel. You can do this for each website hosted inside the account separately, so that every set of customized pages shall have the exact same design as the website it's part of. If needed, you could always return back to a default page from our system or to the default Apache server page. A different way to set custom error pages is to create an .htaccess file in the domain/subdomain root folder and to add a few lines in it. If you never done this before, you can simply copy the required program code from our Help article on this subject.

Custom Error Pages in Semi-dedicated Hosting

If you host your websites in a semi-dedicated server account from our company, you may set custom error pages for any of them effortlessly via our in-house created Hepsia hosting CP. With only several clicks inside the Hosted Domains section, you can change the default setting from a system page to a customized one for any of the 4 error types. All you need to do is provide a link to every single file that you have uploaded before that and then save the change. If required, you will be able to revert this change whenever you want and in exactly the same way. If you prefer, you may use an .htaccess file as well. It must be created/uploaded inside the domain or subdomain folder associated with the internet site whose error pages you would like to change and the content for such a file can be found in our Help article about this matter.