Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Reply Guarantee

  • Our technical help crew is working 24/7 to attend to all your support needs. Every single ticket you post to us shall be responded to within less than 60 mins. If your situation calls for the help of one of our administrators, we will send the ticket to the person in charge and will notify you that the case is being resolved.

  • Top quality support service
  • Top–quality Technical Help Service

  • We will be online for you round the clock to provide you with information and tech support as well as to aid you with any issue that you might run into whilst dealing with your virtual server. We will aid you with all installed in advance software applications, including your Operating System, server management panel (with regards to the VPS type) and the Online Control Panel created entirely by our company.

  • Intuitive help center
  • An Intuitive Help Zone

  • A complete and consistently updated articles base is incorporated into our custom–built Online Control Panel. It offers you quick tips about how to perform all the necessary web site control duties. The Help area features in–depth how–to articles and reviews and step by step video guides. You can reach the Help area by hitting the Help or Video buttons in the upper right part of each Control Panel section.